Terms of Service

Welcome to Edward & Eliza. By accessing or using our website, you agree to the terms outlined below.

USING OUR WEBSITE

You agree to use our website lawfully and responsibly. You may not misuse, disrupt, interfere with, or attempt to gain unauthorised access to any part of our website, systems, or services.

PRODUCTS & PRICING

We make every reasonable effort to ensure that product descriptions, photographs, availability, and pricing are accurate and up to date.

However, occasional errors may occur. We reserve the right to correct errors, update information, and change prices or product availability at any time without prior notice.

ORDERS

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse or cancel an order where necessary, including in cases involving suspected fraud, pricing errors, inventory issues, payment problems, or other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment has been received, the amount paid will be refunded to the original payment method.

PRODUCT INFORMATION

We make every reasonable effort to display our jewellery as accurately as possible.

Please keep in mind that colours, finishes, and appearance may vary slightly depending on your device, screen settings, and lighting conditions.

RETURNS & REFUNDS

Returns and refunds are handled according to our Returns & Refunds Policy. We recommend reviewing this policy before making a purchase.

INTELLECTUAL PROPERTY

All content displayed on this website, including photographs, product descriptions, logos, graphics, text, designs, and branding, belongs to Edward & Eliza or is used with permission.

You may not copy, reproduce, distribute, modify, or use any of our content without prior written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Edward & Eliza will not be responsible for indirect, incidental, or consequential losses arising from the use of our website, services, or products.

Nothing in these Terms of Service limits any consumer rights or legal protections that cannot lawfully be excluded.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

Any changes will be published on this page and will take effect once posted.

CONTACT

If you have any questions regarding these Terms of Service, please contact us at:

edwardelizajewellery@outlook.com

Edward & Eliza

AUSTRALIAN CUSTOMERS

We deliver within Australia only. Prices and shipping charges are in Australian dollars (AUD). Nothing in these terms excludes rights under the Australian Consumer Law.