Privacy Policy

At Edward & Eliza, we value your privacy and take the protection of your personal information seriously. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

INFORMATION WE COLLECT

When you place an order, contact us, subscribe to our emails, or use our website, we may collect information such as:

  • Your name
  • Email address
  • Billing and shipping address
  • Telephone number
  • Order and purchase information
  • Information you provide when contacting us

Payment information is securely processed by our payment providers. We do not unnecessarily store complete payment card details.

When you browse our website, we may also automatically collect certain technical information, including your IP address, device type, browser, pages visited, and website activity.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Process, fulfil, and deliver your orders
  • Provide customer service and support
  • Communicate with you regarding your purchases
  • Improve our website, products, and services
  • Detect and prevent fraud or misuse
  • Comply with legal obligations
  • Send marketing communications when you have chosen to receive them

MARKETING COMMUNICATIONS

If you subscribe to our emails, you may receive updates about new jewellery, collections, special offers, and other news from Edward & Eliza.

You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

SHARING YOUR INFORMATION

We may share necessary personal information with trusted third-party service providers that help us operate our business, such as:

  • Payment processors
  • Shipping and fulfilment providers
  • Website and ecommerce providers
  • Analytics services
  • Marketing platforms
  • Customer support services

We only share information when reasonably necessary to provide our services, operate our business, or comply with legal requirements.

We do not sell your personal information simply for the purpose of selling your data to third parties.

COOKIES & ANALYTICS

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use our website, and improve the shopping experience.

Where required by applicable law, you may be given the option to manage your cookie preferences.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain uses of your information.

To submit a privacy-related request, please contact us at edwardelizajewellery@outlook.com.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

Any updates will be published on this page.

CONTACT

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

edwardelizajewellery@outlook.com

Edward & Eliza